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    Retention Official
    Job opportunity

    Retention Official

    Absa
    Absa House Head Office (ZM)
    Full Time
    About this Opportunity

    Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a pr...

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    Key Details
    Job Type
    Full Time
    Experience
    Junior
    Apply By
    November 9, 2026
    Industry
    Not-Specified
    Posted
    October 10, 2026
    Skills & Requirements
    Outbound telesales
    Inbound telesales
    Customer sales
    Customer servicing
    Cross-selling
    Up-selling
    Relationship building
    Negotiation
    Objection handling
    Verbal communication
    Written communication
    Analytical skills
    Numerical skills
    PC skills
    Interpersonal skills
    Networking skills
    Report writing
    KYC compliance
    Operational risk mitigation
    Product knowledge
    Call centre experience
    Customer segmentation
    Marketing techniques
    Financial services legislation
    Performance tracking
    Prioritisation
    Problem solving
    About the Organization

    Absa

    Absa House Head Office (ZM)

    Visit Organization Website
    Tags
    Sales
    Telesales
    Customer Service
    Banking
    Financial Services
    Outbound
    KYC
    Compliance
    Retail Banking
    Zambia
    Full time
    Junior
    Additional Information
    Job Category
    Finance, Business & Admin
    Apply Now
    Posted October 10, 2026
    Application deadline

    November 9, 2026

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